Privacy Policy

Stoked Regenerative Health Corporation ("Stoked," "we," "us," or "our") is committed to protecting the privacy and security of your personal and health information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our clinic in Ventura, California, use our website, or engage with our services, which include Comprehensive Lab Testing, IV Drips, Medical Weight Loss, and Peptide Therapy.

This policy is designed to comply with the Health Insurance Portability and Accountability Act (HIPAA) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

We may collect the following categories of information:

● Protected Health Information (PHI): This includes information related to your past, present, or future physical or mental health or condition, the provision of health care to you, or the past, present, or future payment for the provision of health care. Examples of PHI we may collect include:

○ Your medical history, including illnesses, injuries, and treatments.

○ Results from Comprehensive Lab Testing.

○ Information related to your IV Drip formulations and treatments.

○ Data and progress notes related to our Medical Weight Loss programs.

○ Information concerning Peptide Therapy.

○ Notes and records created by our medical professionals.

● Personal Information: This includes information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household. Examples of Personal Information we may collect include:

○ Identifiers: Real name, alias, postal address, unique personal identifier, online identifier, email address, account name, Social Security number, driver's license number, phone number, or other similar identifiers.

○ Financial Information: Credit card numbers, bank account information, and insurance details for payment purposes.

○ Commercial Information: Records of services purchased, obtained, or considered, and purchasing histories or tendencies.

○ Internet or Other Electronic Network Activity Information: Information regarding your interaction with our website, such as Browse history, search history, IP address, and information regarding your interaction with our website, applications, or advertisements.

2. How We Use and Disclose Your Information

We use and disclose your information for the following purposes:

● Treatment: We will use and share your PHI to provide, coordinate, and manage your healthcare and related services. For example, our medical staff will use your health information to create and administer your treatment plan.

● Payment: We may use and disclose your PHI to obtain payment for the services we provide. This may include contacting your insurance company or a third-party billing service.

● Healthcare Operations: We may use and disclose your PHI for our healthcare operations, which include activities necessary to run our clinic, such as quality assessment, employee review, and licensing.

● Marketing and Communications: We may use your Personal Information (but not your PHI without your express written authorization) for marketing purposes. Please see Section 3 for more details.

● Data Analytics: We may use and disclose de-identified or aggregated information for data analysis to improve our services and business operations. This data does not personally identify you.

● As Required by Law: We will disclose your PHI and Personal Information when required to do so by federal, state, or local law.

● With Your Authorization: We will not use or disclose your PHI for any other purpose not listed in this policy without your written authorization. You may revoke this authorization in writing at any time.

3. Marketing, Communications, and Your Choices

We will not use your Protected Health Information (PHI) for marketing purposes without your prior written authorization.

We may use your Personal Information (such as your name and email address) to send you communications about our services, promotions, and wellness information. You have the right to opt-in to these communications. You can opt-out of receiving marketing emails from us at any time by clicking the "unsubscribe" link at the bottom of the email or by contacting our Privacy Officer directly.

4. Website Data Collection, Cookies, and Tracking

When you visit the Stoked Wellness Clinic website, we automatically collect certain information about your device and your interaction with our site. This is done through the use of cookies and other tracking technologies.

● What We Collect: We may collect your IP address, browser type, operating system, referring URLs, and information about the pages you visit on our site.

● Why We Collect It: This information is used to operate and improve our website, to analyze trends, to understand user activity, and to gather demographic information about our user base as a whole. It may also be used for marketing and advertising purposes.

● Your Choices: You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

5. Your Rights Under HIPAA

As a patient, you have the following rights regarding your PHI:

● Right to Inspect and Copy: You have the right to inspect and obtain a copy of your PHI.

● Right to Amend: You may request that we amend your PHI if you believe it is incorrect or incomplete.

● Right to an Accounting of Disclosures: You have the right to request a list of certain disclosures we have made of your PHI.

● Right to Request Restrictions: You have the right to request a restriction or limitation on the PHI we use or disclose about you for treatment, payment, or healthcare operations.

● Right to Request Confidential Communications: You have the right to request that we communicate with you about medical matters in a certain way or at a certain location.

● Right to a Paper Copy of This Notice: You have the right to a paper copy of this Privacy Policy at any time.

To exercise any of these rights, please contact our Privacy Officer in writing.

6. Your Rights Under the CCPA

As a California resident, you have the following rights regarding your Personal Information:

● Right to Know and Access: You have the right to request that we disclose certain information to you about our collection and use of your Personal Information over the past 12 months.

● Right to Delete: You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions.

● Right to Opt-Out of Sale or Sharing: We do not "sell" or "share" your Personal Information as those terms are defined under the CCPA.

● Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise your rights under the CCPA, please submit a verifiable consumer request to us by contacting our Privacy Officer. Note: Some of the information we collect may be exempt from the CCPA because it is subject to HIPAA.

7. Data Security

We have implemented administrative, physical, and technical safeguards to protect your information from unauthorized access, use, and disclosure. These measures are designed to protect the confidentiality, integrity, and availability of your information.

8. SMS Communications and Consent

We may collect your mobile phone number and consent to send you SMS messages when you submit forms or interact with us online or in person. These messages may include appointment confirmations, reminders, service notifications, or promotional messages.
Message frequency may vary. Message and data rates may apply.

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You may opt out of receiving SMS messages at any time by replying STOP. For help, reply HELP or contact us directly at info@stokedmed.com.
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SMS consent is not shared with third parties or affiliates.

9. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will post the revised policy on our website and in our clinic.

10. How to Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Privacy Officer at:

Stoked Regenerative Health Corporation

1363 Donlon St, Ste 17, Ventura CA 93003

805-603-1549

info@stokedmed.com

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